Terms of Service | galunovirex

These Terms of Service ("Terms") apply to your access to and use of the Galunovirex website, including all products, orders and services offered on it. By visiting our website or placing an order, you accept these Terms. If you do not agree with them, please do not use the website.

Business Information

Business Name: Galunovirex
Legal Entity: CoreGnition UG (haftungsbeschränkt), trading as Galunovirex
Business Structure: Unternehmergesellschaft (UG) (haftungsbeschränkt)
Managing Director: Maxim Mikhalchenko
Commercial Register Number: HRB 312482
Registered Court: Amtsgericht München
Registered Seat: München
Business Address: Leopoldstraße 31, 80802 München, Germany
Email: info@galunovirex.com

Agreement to These Terms

By using our website, you confirm that:

You are at least 18 years old, or you are shopping with the consent and supervision of a parent or legal guardian.
You are legally able to enter into a binding contract.
You will use the website for lawful purposes only.
All details you provide at checkout or when setting up an account are correct, current and complete.

Acceptable Use

When using our website, you must not:

Break any applicable law or regulation.
Try to access our systems, accounts or data without authorisation.
Disrupt the operation or security of the website.
Upload or send viruses, malware or other harmful code.
Use bots, scrapers or other automated tools on the website without our prior consent.
Take part in any fraudulent, misleading or deceptive activity.
Infringe the rights of Galunovirex or any third party.

We may restrict or end access for anyone who does not comply with these Terms.

Product Information

We take care to describe and price our home decor products correctly. Please keep the following in mind:

Colours and finishes can look slightly different in real life because of lighting, photography and screen settings.
Dimensions and weights are given as accurately as possible, but small differences may occur. Please check the measurements on each product page before ordering to make sure the item fits your space.
Some products are made from natural materials such as wood, rattan, ceramic or textiles. Differences in grain, texture, tone or shape are part of their natural character and do not count as defects.
Material and care information is listed on each product page. For lighting and electrical products, always follow the enclosed safety instructions.
Product photos are for illustration purposes. Furniture, accessories, plants or other decorative items shown in images are not included unless the product description clearly says so.
Availability may change without notice, especially for limited-edition, seasonal or holiday items.

We reserve the right to correct any errors in prices or product details at any time.

Orders

When you place an order with Galunovirex, you are making an offer to buy, which we may accept or decline.

We reserve the right to:

Cancel an order because of limited stock, a pricing error or a technical problem.
Decline orders that appear fraudulent or unauthorised.
Limit the quantity of a product available per customer or per order.

If we cancel an order after you have paid, we will refund the full amount to your original payment method as quickly as reasonably possible.

Prices and Payment

Prices may change at any time without prior notice. The price shown when you place your order is the price that applies.
Orders are processed and shipped only once full payment has been received.
We may decline or cancel any transaction we reasonably believe to be fraudulent.
VAT and any other applicable charges are shown at checkout.

Shipping and Delivery

Details on delivery times and shipping costs are set out in our Shipping and Delivery Policy. Deliveries may be delayed by carrier issues, public holidays, payment checks or other circumstances outside our control. We are not responsible for delays caused by third-party shipping providers.

Returns and Refunds

Returns, exchanges and refunds are handled according to our Refund and Returns Policy and applicable German and EU consumer protection law. Nothing in these Terms limits your statutory consumer rights, including your right of withdrawal and your statutory warranty rights.

Intellectual Property

All content on our website, including product descriptions, images, logos, graphics and design elements, belongs to Galunovirex or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute or use any of this content for commercial purposes without our prior written permission.

Customer Content

When you submit a review, photo or comment about our products, you grant Galunovirex a non-exclusive, worldwide licence to use that content for marketing and business purposes. You confirm that your content is accurate and lawful and does not infringe the rights of others. We may remove submitted content at our discretion.

Third-Party Services

Our website may link to or use third-party services such as payment providers and delivery partners. We are not responsible for their content, availability or privacy practices, and you use them at your own risk.

Privacy

We handle any personal data you provide in line with our Privacy Policy. By using our website, you agree to the collection and use of your information as described there.

Website Availability

We work to keep our website running smoothly, but we cannot guarantee that it will always be available or free of errors. This does not affect your statutory rights regarding products you purchase.

Limitation of Liability

We are fully liable for damage caused intentionally or through gross negligence, for injury to life, body or health, and under the German Product Liability Act (Produkthaftungsgesetz). If we breach an essential contractual obligation through slight negligence, our liability is limited to the foreseeable damage typical for this kind of contract. In all other cases, we are not liable for damage caused by slight negligence.

Force Majeure

Galunovirex is not responsible for delays or failures in performance caused by events beyond our reasonable control, such as natural disasters, government measures, supply chain disruptions, labour disputes or similar circumstances.

Changes to These Terms

We may update these Terms from time to time. Changes take effect as soon as they are published on our website. The version in force when you place your order applies to that order.

Governing Law

These Terms are governed by the laws of the Federal Republic of Germany. This choice of law does not remove any mandatory consumer protection provided by the law of your country of residence within the European Union.

Contact Information

Business Name: Galunovirex
Legal Entity: CoreGnition UG (haftungsbeschränkt)
Managing Director: Maxim Mikhalchenko
Commercial Register Number: HRB 312482
Registered Court: Amtsgericht München
Business Address: Leopoldstraße 31, 80802 München, Germany
Email: info@galunovirex.com

By continuing to use the Galunovirex website, you confirm that you have read, understood and agreed to these Terms of Service.