Privacy Policy | galunovirex

At Galunovirex, we take the protection of your personal data seriously and treat the information you share with us with care. This Privacy Policy describes what data we collect, how we use it and which rights you have over your information.

Who We Are

Galunovirex is operated by the following company, which is the controller responsible for processing your personal data:

CoreGnition UG (haftungsbeschränkt)
Represented by the Managing Director: Maxim Mikhalchenko
Leopoldstraße 31, 80802 München, Germany
Email: info@galunovirex.com

What Data We Collect

When you visit our website or place an order, we may collect:

Contact details, such as your name, email address, phone number and delivery address.
Order information, including the items you bought, the order total and payment confirmation.
Technical data that is collected automatically while you browse, such as your IP address, browser type and device information.
Records of your messages with us when you contact our customer service.

You don't need to share any information about your home or living space to make a purchase. If you decide to send us photos of a room or details about your space to get styling advice, we use this information only to answer your request.

How We Use Your Data

We use your personal data to:

Process, ship and deliver your orders.
Contact you about your order and reply to your questions.
Improve our website and develop our product range.
Meet our legal and tax obligations.
Send you marketing emails if you have agreed to receive them.

Legal Basis for Processing

Under the EU General Data Protection Regulation (GDPR), we process your personal data on one of these legal bases: to perform a contract with you (Art. 6(1)(b) GDPR), to meet our legal obligations (Art. 6(1)(c) GDPR), to pursue our legitimate business interests (Art. 6(1)(f) GDPR), or based on your consent (Art. 6(1)(a) GDPR).

Who We Share Your Data With

We never sell your personal data. We only pass it on to third parties when this is needed to run our shop and provide our services:

Shipping and logistics partners, to deliver your order.
Payment service providers, to process your payment securely. The available payment methods are shown at checkout. When you choose one, your payment details are sent directly to that provider and handled under its own privacy policy.
IT and hosting providers that help us operate our website and online shop.
Email service providers, if you have signed up for our newsletter.
Public authorities, where the law requires us to do so.

All of our service providers are required to protect your data and to comply with applicable data protection law. Where they process data on our behalf, we have signed data processing agreements with them. If your data is transferred to a country outside the European Economic Area, we make sure suitable safeguards are in place, such as the EU Standard Contractual Clauses.

How Long We Keep Your Data

We keep personal data only as long as needed for the purposes described in this policy, or as long as German tax and commercial law requires. Under these laws, we may have to keep certain order and invoice records for several years.

Your Rights

Under the GDPR, you have the right to:

Ask for access to the personal data we hold about you.
Ask us to correct data that is inaccurate or incomplete.
Ask us to delete your data, subject to legal retention requirements.
Object to, or ask us to restrict, certain types of processing.
Receive your data in a structured, portable format.
Withdraw your consent at any time where processing is based on consent.
File a complaint with a data protection supervisory authority. The authority responsible for us is the Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 18, 91522 Ansbach (Bavarian State Office for Data Protection Supervision).

To use any of these rights, simply contact us at info@galunovirex.com.

Cookies and Similar Technologies

Our website may use cookies and similar technologies for these purposes:

Essential cookies, which the website needs to work properly, for example for your shopping cart, login and checkout. We use these on the basis of our legitimate interest in running a functional online shop.
Preference cookies, which remember your settings, such as language or currency.
Analytics cookies, which show us how visitors use our website so we can improve it.
Marketing cookies, which help us show relevant ads and measure how well our campaigns perform.

Preference, analytics and marketing cookies are only placed after you consent through our cookie banner. The banner names the specific services we use, what they are for and how long their cookies are stored. You can change or withdraw your consent at any time in the cookie settings on our website or in your browser.

Newsletter

If you sign up for our newsletter, we will use your email address to send you news, offers and updates from Galunovirex. Your subscription only starts after you confirm it (double opt-in). You can unsubscribe anytime via the link in every email or by writing to info@galunovirex.com.

Data Security

We use suitable technical and organisational measures to protect your personal data from unauthorised access, loss or misuse, including encrypted SSL/TLS connections across our entire website. However, no method of sending data over the internet is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal data from children. If you believe a child has shared personal information with us, please let us know and we will delete it as soon as possible.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we work or in legal requirements. The current version is always available on this page.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Galunovirex
CoreGnition UG (haftungsbeschränkt)
Leopoldstraße 31, 80802 München, Germany
Email: info@galunovirex.com